Privacy Policy

We take the protection of your personal data very seriously. Below we inform you about the collection of personal data when using our website.

1. Controller

The controller responsible for data processing on this website is:

smartenic s.r.o.
Trnavská cesta 361/8
919 65 Dolná Krupá
Slovak Republic

Email: office@smartenic.com
Phone: +43 800 007075

2. Collection and Storage of Personal Data

a) When Visiting the Website

When you access our website, information is automatically sent to our website's server by the browser used on your device. This information is temporarily stored in a so-called log file. The following information is collected without your intervention and stored until automated deletion:

  • IP address of the requesting computer
  • Date and time of access
  • Name and URL of the retrieved file
  • Website from which access is made (referrer URL)
  • Browser used and, if applicable, the operating system of your computer and the name of your access provider

The mentioned data is processed by us for the following purposes:

  • Ensuring smooth connection establishment of the website
  • Ensuring comfortable use of our website
  • Evaluation of system security and stability
  • For other administrative purposes

The legal basis for data processing is Art. 6 para. 1 sentence 1 lit. f GDPR. Our legitimate interest follows from the purposes listed above for data collection. Under no circumstances do we use the collected data for the purpose of drawing conclusions about you personally.

b) When Using Our Contact Form

For questions of any kind, we offer you the opportunity to contact us via a form provided on the website. A valid email address is required so that we know who the inquiry is from and can answer it. Further information can be provided voluntarily.

Data processing for the purpose of contacting us is carried out according to Art. 6 para. 1 sentence 1 lit. a GDPR on the basis of your voluntarily given consent.

The personal data collected by us for the use of the contact form will be automatically deleted after completion of the request made by you.

3. Disclosure of Data

Your personal data will not be transferred to third parties for purposes other than those listed below.

We only disclose your personal data to third parties if:

  • You have given your express consent according to Art. 6 para. 1 sentence 1 lit. a GDPR
  • Disclosure is necessary according to Art. 6 para. 1 sentence 1 lit. f GDPR for the assertion, exercise or defense of legal claims and there is no reason to assume that you have an overriding legitimate interest in not disclosing your data
  • There is a legal obligation to disclose according to Art. 6 para. 1 sentence 1 lit. c GDPR
  • This is legally permissible and according to Art. 6 para. 1 sentence 1 lit. b GDPR necessary for the processing of contractual relationships with you

4. Email Service and Hosting

We use Resend for sending emails (e.g. contact form). Provider is Resend, Inc., 440 N Barranca Ave #8297, Covina, CA 91723, USA.

Resend is a service that can be used to send and analyze emails. When you send an email via our contact form, your data (name, email address, message) will be transferred to Resend's servers in the USA.

The use of Resend is based on Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in reliable and professional email delivery. If appropriate consent has been requested, processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR.

For more information, see Resend's privacy policy: https://resend.com/legal/privacy-policy

5. Cookies

We use cookies on our website. These are small files that your browser automatically creates and that are stored on your device (laptop, tablet, smartphone, etc.) when you visit our site.

Information is stored in the cookie that arises in connection with the specifically used device. However, this does not mean that we immediately become aware of your identity.

The use of cookies serves to make the use of our offer more pleasant for you. For example, we use so-called session cookies to recognize that you have already visited individual pages of our website. These are automatically deleted after leaving our page.

Most browsers automatically accept cookies. However, you can configure your browser so that no cookies are stored on your computer or a notice always appears before a new cookie is created. However, completely deactivating cookies may mean that you cannot use all functions of our website.

6. Data Subject Rights

You have the right:

  • According to Art. 15 GDPR to request information about your personal data processed by us
  • According to Art. 16 GDPR to immediately request the correction of incorrect or completion of your personal data stored by us
  • According to Art. 17 GDPR to request the deletion of your personal data stored by us
  • According to Art. 18 GDPR to request the restriction of processing of your personal data
  • According to Art. 20 GDPR to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request transmission to another controller
  • According to Art. 7 para. 3 GDPR to revoke your consent once given to us at any time
  • According to Art. 77 GDPR to complain to a supervisory authority

7. Right to Object

If your personal data is processed on the basis of legitimate interests according to Art. 6 para. 1 sentence 1 lit. f GDPR, you have the right to object to the processing of your personal data according to Art. 21 GDPR, provided there are grounds for this arising from your particular situation.

If you wish to exercise your right to object, simply send an email to office@smartenic.com.

8. Data Security

We use the common SSL (Secure Socket Layer) method within the website visit in conjunction with the highest encryption level supported by your browser. Usually this is 256-bit encryption. If your browser does not support 256-bit encryption, we use 128-bit v3 technology instead.

You can recognize whether an individual page of our website is transmitted encrypted by the closed display of the key or lock symbol in the lower status bar of your browser.

We also use appropriate technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or against unauthorized access by third parties.

9. Updates to this Privacy Policy

This privacy policy is currently valid and dated November 2024.

Due to the further development of our website and offers on it or due to changed legal or official requirements, it may become necessary to change this privacy policy. The current privacy policy can be viewed and printed at any time on the website at https://smartenic.com/privacy.